Your own waste disposal platform

Automated porcesses - from first contact and order processing to evaluation - remove the work burden and increase transparency. Automatically transmit invoices eletronically. Schedule waste disposal orders directly with customers via the portal. Secure more orders with a personalised online store. Thanks to the eSERVICEportal, all this is possible without the need for an in-house IT team. As administrators, customers and partners can individually assign and control the authorization rights of their employees in order to manage access to information and data transmission.

iOS/ Android App: Your service as a mobile companion

The eSERVICEmobile app - tailored to your CI (Corporate Identity) - is the mobile companion through which customers can access the status and information regarding a disposal process at any time. An integrated chat feature provides customers with easy access to your service team.

Already successfully in use for…

Berndt GmbH

Quick availability & automation

pro-matik GmbH & Co. KG

Software partner & interface management

24/7 356 days per year access without the need for telephone wait time
Documentation of all disposal processes
Paperless overview of contract details and invoices
Automated processes with interfaces to IT systems
Authorisation allocation to internal and external users
Greater choice of custormer contact-points - through a dedicated app or web interface
Suitable for all company sizes and roles along the disposal chain
Seamless integration with Axians eWaste's digital solutions for waste management and the environment

Features

eSERVICEmobile App

24/7 - The mobile customer portal for your waste management process

Tablet or smartphone (Android/iOS):

With eSERVICEmobile, you can access the status and all information and documents related to a disposal process anywhere, anytime. View orders or invoices. Initiate disposal orders. Give customers easy access to your webshop. Share photos. Communicate with those involved in the disposal process on the go and stay up to date with push notifications and a live view of the current status of orders. Intuitive interface makes the app easy to use. Your data is protected by the portal's SSL encryption and sent in encrypted form.