eSERVICEportal

How well you keep in touch with customers, partners and authorities will set you apart from the competition. A dedicated customer service portal will strengthen business relationships and provide 24/7 support. As well as a means of communicating with all parties in the disposal process, the portal can relay important information.

Automated porcesses - from first contact and order processing to evaluation - remove the work burden and increase transparency. Automatically transmit invoices eletronically. Schedule waste disposal orders directly with customers via the portal. Secure more orders with a personalised online store. Thanks to the eSERVICEportal, all this is possible without the need for an in-house IT team. As administrators, customers and partners can individually assign and control the authorization rights of their employees in order to manage access to information and data transmission.

iOS/ Android App: Your service as a mobile companion

The eSERVICEmobile app - tailored to your CI (Corporate Identity) - is the mobile companion through which customers can access the status and information regarding a disposal process at any time. An integrated chat feature provides customers with easy access to your service team.